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Satisfying our customers is a business philosophy
that we respect, practice, and emphasize in our business.
Need to Return a product?
To return a product to Whispar Innovations, you'll need to contact our
customer service department via email, contact form or by telephone. NO returns of any type will be accepted without
prior authorization.
To request a return:
By phone: 1-281-338-6271
Monday - Friday: 9 a.m. - 6 p.m. CST
Saturday: 9 a.m. - 12 p.m. CST
By e-delivery: visit our CONTACT page
We'll need the following information to authorize your
return:
- Customer name
- Invoice number
- Item number(s)
- Nature of the problem
In general, Whispar Innovations accepts returns on merchandise within
30
days and will issue full credit less shipping charges. Product must be in original packaging and in resellable condition (no damage). However,Whispar Innovations
reserves the right to authorize product returns
on custom sconces and should be discussed prior to order.
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